Shipping Terms & Conditions

Standard shipping on all orders up to $100 and up that weigh less than 3 pounds applies to U.S. orders only. For expedited shipping, additional charges will apply. Offer applies to the lower 48 states. Offer excludes Alaska, Hawaii, APO/FPO and international orders. Sales tax and charitable donations are excluded from subtotal for purposes of this offer.

Shipping in the Continental U.S.

Order Total Before Shipping Order Weight including packaging Shipping Cost
Less than $50 Under 3 Pounds Flat Rate of $10.00
Less than $50 Over 3 Pounds Actual Shipping Cost
Greater than $50 Under 3 Pounds $8.00
Greater than $50 Over 3 Pounds Actual Shipping Cost

I ship primarily using UPS or the U.S. Post Office. EXAMPLE: If your order is over $50 (after discount) and weighs 5 lbs., the shipping cost would $18.00.

Where necessary, orders will be changed manually to reflect added shipping charges. If you wish me to contact you for approval before I do this, please say so in the “Special Instructions” box at check out.

Note: Your CREDIT CARD will reflect a charge to The Vitamin Lady at Middle Earth. Next Day Air, Second Day and 3rd Day Select do not qualify for Free Shipping. Anyone wishing Next Day Air MUST select premium shipping. I will adjust for actual cost. For 2nd Day or 3rd day,me nter the info in special instructions, and we will calculate at actual cost. NOTE: I do not accept COD orders. NO EXCEPTIONS.


I ship to Hawaii, Alaska and other non-contiguous States via the U.S. Post Office. Canada is considered abroad. See International Shipping below for details.

Once your order is en route, you will receive an e-mail confirmation from the shipping company with the tracking number and estimated delivery date.

If you refuse an order, I will refund you the purchase price less 25%, but shipping & handling will not be refunded. If your order qualified for free shipping, the actual cost of shipping


International Shipping

INTERNATIONAL ORDERS are shipped at actual cost, which are added manually to your total. These charges do not appear on your computer generated invoice. On your first order, we will contact you via e-mail for approval before shipping.

For Orders Over $50.00

NO orders are shipped without insurance and a return receipt. Orders under $50 are shipped Airmail Parcel Post, insured:  this is not trackable, so you may request Global Express, if you prefer. Orders over $100 value are shipped Global Express to protect both of us from frustrating disappearances. NO C.O.D. ORDERS CAN BE SHIPPED INTERNATIONALLY, SORRY!

My local number is (309) 833-2848.  Toll Free: (800)234-7494.

Customs

Customers are solely responsible for clearing customs. This means you may have to PAY TAXES AND DUTIES. All shipments are declared as “Food  Supplements” or “Vitamins.” It is your responsibility to be aware of what is permitted in your country. Please do not order any items which are prohibited: Vitamin Lady is not responsible for items seized by customs! Vitamin Lady is not responsible for parcels shipped uninsured which do not arrive. In the event that your order is returned to me for any reason, you will be credited for product price minus a 25% restocking fee.


Lost Parcels: If the parcel is lost, I will credit you once the Post office has investigated and reimbursed me. Any charges for the return of a package will be deducted from that credit. International shipping charges are not refundable under any circumstances.

To estimate the cost of your shipment

Step 1- Calculate the approximate weight of your order considering the product weight (most small bottles weigh app. 1/4 lb) take into consideration the weight of the containers (glass can be heavy). Remember, packaging increase the total weight of your order usually by about 1#.

Step 2- Once you have the approximate weight, click the link below and follow the instructions to calculate the shipping cost of your order:

http://www.usps.com/